Privacy Policy
At The DIVAs Lounge, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, subscribe to our email list, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
- INFORMATION WE COLLECT
When you visit our website, place an order, subscribe to our emails, or contact us, we may collect the following information:
Personal Information:
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment information (processed securely through third-party payment providers)
Website Information:
- IP address
- Browser type
- Device information
- Website activity and usage data
- Cookies and similar technologies
- HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Respond to inquiries
- Improve our website and customer experience
- Send marketing emails, newsletters, promotions, and updates (only if you choose to subscribe)
- Comply with legal obligations
- EMAIL MARKETING
If you subscribe to The DIVAs Lounge email list, we may send:
- Podcast updates
- Journal and product announcements
- Sisterhood news
- Promotions and special offers
- Inspirational content
You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.
- PAYMENT SECURITY
We do not store or have direct access to your credit card or payment information.
All payments are securely processed through trusted third-party payment providers.
- COOKIES
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.
You may choose to disable cookies through your browser settings.
- SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal information.
We may share information only with trusted service providers necessary to operate our business, including:
- Payment processors
- Shipping providers
- Email marketing platforms
- Website hosting providers
- Analytics services
These providers are only permitted to use your information as necessary to provide services on our behalf.
- DATA SECURITY
We take reasonable precautions to protect your personal information.
While no method of transmission over the internet can be guaranteed 100% secure, we implement industry-standard security measures to safeguard your information.
- THIRD-PARTY SERVICES
Our website may contain links to third-party websites, social media platforms, or services.
We are not responsible for the privacy practices of those third parties.
We encourage you to review their privacy policies separately.
- YOUR RIGHTS
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request information regarding how your data is used
To make a request, please contact us using the information below.
- CHILDREN'S PRIVACY
The DIVAs Lounge does not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will take steps to remove it promptly.
- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
- CONTACT US
If you have questions about this Privacy Policy or how your information is handled, please contact:
THE DIVAs Lounge
Encourage. Empower. Evolve.